Elevated has brought together three established regional elevator companies to become the leading independent service provider of maintenance, repair, and modernization.
Personalized Service at Every Touchpoint.
At Elevated, we put people & safety first. Our people, our clients, and their guests. No matter what, we’ll go above and beyond to deliver innovative solutions that elevate the experience for everyone.
Maintenance. Repair. Modernization.
Elevated (formerly Premier, EMR, and Oracle) has brought together the industry’s finest technicians to serve our customers with over thousands of elevators and escalators under maintenance across 22 states.
Each office within Elevated has local operations and staff dedicated to providing a superior standard of service, and now benefits from a world-class corporate infrastructure, state-of-the-art facilities, and superior training and support for our workforce.
Flexible Plans
We pride ourselves on being flexible and catering our maintenance plans to fit your needs, not ours. We offer customizable plans that range from meeting code compliance to full and comprehensive contracts.
Full Maintenance
- Monthly preventive maintenance visits
- Service calls (8am-4:30pm)
- All repairs covered
- Overtime callbacks can be included
- Testing, inspections, and coordination
- Optional 24/7 phone monitoring and dispatching
- Custom cleaning plans
Standard Maintenance
- Monthly preventive maintenance visits
- Regular time service calls (8am-4:30pm)
- Minor parts replacement (under $100) covered
- Major repairs and overtime service calls billed separately
- Testing, inspections, and coordination
- Optional 24/7 phone monitoring and dispatching
- Annual inspections can be included or billed separately
- Custom cleaning plans
Limited Service
- Reduce callbacks and downtimes
- Regular time service calls (8am-4:30pm available)
- Callbacks billed separately
- Testing, inspections, and coordination
- Optional 24/7 phone monitoring and dispatching
- Annual Inspections can be included or billed separately
- Custom cleaning plans
These are some of the basic coverages. Find out how Elevated can serve your building.
Maintenance
We deliver consistent and timely maintenance to ensure your elevators run smoothly, efficiently, and safely. Our top priority is you and your guests.
Maintain Peak Performance
If you are like us and believe that having your technician onsite at regular systematic intervals to perform preventative maintenance, we are your partner.
- Prevent costly repairs
- Extend the life of equipment
- Reduce liability
- Reduce callbacks and downtimes
- Lower building operating expense
Repair
Our goal is to minimize callbacks and major repairs. And maximize the life of your equipment.
Superior Repair Services
- Trained and experienced technicians readily available
- Same-day response time
- Strong safety and customer satisfaction record
- Quick resolutions to get equipment running at optimum performance
- Vast supplier network for quicker turnaround
- Emergency response teams for critical situations such as catastrophic weather events
Repair Services
- Hydraulic Cylinder Replacement
- Power Unit Replacement
- Door Equipment Replacement
- Signal Fixture replacement
- Main Valve replacement
- Inspection Violation repairs
- Cosmetic Upgrades
- Custom Cab Interiors
- Hydraulic pressure leaks in oil lines
- Motor replacement
- Elevator Door Replacement
- Door lock monitoring
Superior Repair Services
- Trained and experienced technicians readily available
- Same-day response time
- Strong safety and customer satisfaction record
- Quick resolutions to get equipment running at optimum performance
- Vast supplier network for quicker turnaround
- Emergency response teams for critical situations such as catastrophic weather events
We take pride in our product offering:
- Quality workmanship
- Non-proprietary
- Minimal down times
- Simple upgrades to extensive replacements
- Cost savings with open market and non-proprietary technology
- Experienced project management
- Proactive client communication
Find out how Elevated can serve your building.
Modernization
Modernization is in our DNA. We pride ourselves in improving performance and appearance with the absolute best quality modernization products.
Solutions for Every Budget
We have a solution for any project, big or small. And we will never sell you more than you need.
“Elevated Facility Services has been a long-standing and consistent contractor for DART. We have a good group with the Supervisor, Technicians, and Support Personnel always performing their jobs in an incredibly professional manner. They use a team approach to provide the best results in the least amount of time. Communication is always consistent and professional with all involved being courteous and direct.”
Elevate your career with one of the most respected independent providers in North America.
Contact Us For Service
As the leading service provider of choice for hospitals, airports, stadiums, universities and colleges, hotels, premier properties, distribution facilities and more, Elevated prides itself on providing the highest standard of service to our customers.
Tell us what you need, and we’ll contact you within 24 hours to tell how we can help.
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