Services

Professional Elevator Maintenance

Take control of your building’s elevator performance with proactive maintenance that minimizes downtime, reduces costs and keeps your passengers moving.

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Why Is Elevator Maintenance Important?

Elevator maintenance ensures safe, efficient and smooth operation for passengers. Regular maintenance helps identify and address minor issues before they turn into costly problems while keeping your building compliant with national codes.

Benefits of Keeping Up With Your Elevator Maintenance

Prioritizing elevator maintenance means safer rides, fewer breakdowns and long-term savings for your building. Here’s how it delivers lasting value:

Improved Safety & Reliability

Regular servicing helps identify and resolve issues before they become safety risks, keeping your elevators compliant and passengers secure.

Lower Costs of Ownership

Preventive maintenance reduces downtime, avoids costly emergency repairs and extends the lifespan of your equipment.

Peace of Mind with Proactive Care

Our expert technicians actively monitor performance, ensuring your elevators remain in top condition with minimal disruptions.

Peter Smith

“Elevated has been a long-standing and consistent contractor for DART. We have a good group with the Supervisor, Technicians, and Support Personnel always performing their jobs in an incredibly professional manner. They use a team approach to provide the best results in the least amount of time. Communication is always consistent and professional with all involved being courteous and direct.”

Peter Dickenscheid Dallas Area Rapid Transit

Drew Stephenson

“Adding the Elevated team to our portfolio has been one of the most successful changes we have made to our vertical program. The Elevated team is responsive, reliable, consistent, and trustworthy. We look forward to our continued partnership.”

Drew Stephenson Walmart

Jeremy Givens

“From their service technicians to their office personnel, I have been very happy with the on-target efficiency and outstanding customer service provided by Elevated.”

Jeremy Givens Gwinnett County

Tom Andor

“Elevated has been a pleasure to work with. They have been great at communicating with us and they have stuck to their deadlines, they are responsive, and their technicians are great. The office and representatives always communicate in a timely manner. You would do yourself a great service by hiring them for your property/s.”

Tom Andor HCA Healthcare

Maintaining Your Elevators Is Simple — Here’s How It Works

At Elevated, we make elevator maintenance simple and hassle-free. Our experts assess your building’s needs, customize a maintenance plan and consistently show up to provide industry-leading maintenance and communication.

1. Schedule an Initial Assessment

Our team of experts reviews your current system of elevators and escalators and seeks to fully understand the building’s needs.

2. Choose a Maintenance Plan

We create a custom maintenance schedule that works for you, addressing factors like usage, equipment age and budget.

3. Undergo Routine Service Visits

Our team conducts regular inspections and servicing to keep your elevators safe and operational.

4. Receive Ongoing Support and Updates

We provide detailed reporting, ongoing monitoring and timely communication. Every customer has a dedicated account manager and operations team.

An elevator technician with a helmet writing on a clipboard beside a blue elevator motor.

A focused technician troubleshooting an elevator's red control board with LED indicators.

Choose Your Maintenance Plan

Every building is unique, and so are its elevator maintenance needs. That’s why we offer flexible maintenance plans designed to fit your specific requirements and budget. Contact one of our experts today to choose which service fits best for you.

Standard Maintenance

Monthly preventive maintenance visits
Regular time service calls (8am-4:30pm)
Minor parts replacement covered
Testing, inspections, and coordination
Optional 24/7 phone monitoring and dispatching
Annual inspections can be included or billed separately

Limited Service

Scheduled equipment survey and lubrication
Complies with National code
Optional callback service
Testing and inspections can be included
Optional 24/7 phone monitoring and dispatching

Why Elevated Facility Services?

Unreliable elevators can cause costly downtime, safety risks and frustrated occupants. By partnering with Elevated Facility Services, you ensure your elevators continue to run safely and reliably. Our 296 state-licensed technicians receive continuous training, supported by the highest ratio of safety leaders and remote engineers in the industry. With 24/7 on-call coverage in every market, you can count on a fast, qualified response whenever you need it.

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