Services

Maintenance, Repair, Modernization

We help you create a safe and reliable elevator experience for your customers, so they can focus on enjoying their visit.

Personalized Service at Every Touchpoint.

At Elevated, we put people & safety first. Our people, our clients, and their guests. No matter what, we’ll go above and beyond to deliver innovative solutions that elevate the experience for everyone.

Maintenance

We deliver consistent and timely maintenance, testing, and repair for all makes and models of elevators, escalators, moving walks, and accessibility lifts. Our customized approach focuses on keeping your people movers running smoothly, efficiently, and safely. Our top priority is you and your guests.

Maintain Peak Performance

If you are like us and believe that regular and systematic maintenance intervals are critical to building longevity and safety, we are your partner.

  • Prevent costly repairs
  • Extend the life of equipment
  • Reduce liability
  • Reduce callbacks and downtimes
  • Lower building operating expense
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Maintenance 2

Flexible Plans

We pride ourselves on being flexible and catering our maintenance plans to fit your needs, not ours. We offer customizable service plans that meet even the most demanding requirements.

Full Maintenance

  • Monthly preventive maintenance visits
  • Service calls (8am-4:30pm)
  • Most repairs covered
  • Optional 24/7 callback coverage
  • Testing, inspections, and coordination
  • Optional 24/7 phone monitoring and dispatching

Standard Maintenance

  • Monthly preventive maintenance visits
  • Regular time service calls (8am-4:30pm)
  • Minor parts replacement covered
  • Testing, inspections, and coordination
  • Optional 24/7 phone monitoring and dispatching
  • Annual inspections can be included or billed separately

Limited Service

  • Scheduled equipment survey and lubrication
  • Complies with National code
  • Optional callback service
  • Testing and inspections can be included
  • Optional 24/7 phone monitoring and dispatching

Repair

Our goal is to minimize downtime and maximize the life of your equipment. Our repair technicians are highly trained and have the latest tools and technology to upgrade and repair all makes and models of elevators, escalators, moving walks and accessibility lifts.

Superior Repair Services

  • Trained and experienced technicians readily available
  • Same-day response time
  • Strong safety and customer satisfaction record
  • Quick resolutions to get equipment running at optimum performance
  • Vast supplier network for quicker turnaround
  • Emergency response teams for critical situations such as catastrophic weather events
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Find out how Elevated can
serve your building.

Repair Services

  • Door lock monitoring
  • Hydraulic Cylinder Replacement
  • Power Unit Replacement
  • Door Equipment Replacement
  • Signal Fixture upgrades
  • Main Valve replacement
  • Custom Cab Interiors
  • Elevator Door Replacement

Modernization

We provide modernization solutions for all makes and models of elevators, escalators, moving walks, and accessibility lifts. From a single hydraulic elevator to high-rise class A commercial office space, we will provide a solution that fits your budget.

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Modernization 2

Find out how Elevated can
serve your building.

We take pride in our product offering:

  • Quality workmanship
  • Non-proprietary
  • Minimal down times
  • Simple upgrades to extensive replacements
  • Cost savings with open market and non-proprietary technology
  • Experienced project management
  • Proactive client communication

Our Elevated Performance & Instructional Center (EPIC)

EPIC’s Mission

Empowering Elevated’s 400+ field technicians across 30 branches with top-tier training and operational guidance. These core elements supercharge efficiency, cut costs, and elevate customer satisfaction to new heights in the industry.

  • Technical Support
  • Technician Training
  • Board Repair
  • MOD Support
  • Field HR
  • Purchasing
  • Fleet Management
  • Route Management
  • Tools / Uniforms
  • Logistics
  • Escalator Support
OTEC

Let’s Elevate. Together.

Contact us today to learn more about our solutions and how we can help you improve the customer experience at your facility.