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FAQs
What types of vertical transportation equipment does Elevated service?
Elevated technicians are trained to service a wide variety of vertical transportation equipment to include elevators, escalators, moving walkways, handicap wheelchair lifts, and more.
What makes and models of vertical transportation equipment does Elevated work with?
We work on all types of makes and models. From their first day, our technicians are equipped with the proper tools and training to service and troubleshoot a wide array of elevator and escalator systems.
What types of buildings do you service?
We service all building types from commercial office buildings, hospitals, condominiums, airports, hotels, apartment complexes, and more.
What types of services does Elevated offer?
Contractual maintenance– We deliver consistent and timely maintenance, testing, and repair for all makes and models of elevators, escalators, moving walks, and accessibility lifts. Our customized approach focuses on keeping your people movers running smoothly, efficiently, and safely. Our top priority is you and your guests.
Upgrades– Our repair technicians are highly trained and have the latest tools and technology to upgrade and repair all makes and models of elevators, escalators, moving walks and accessibility lifts.
Modernization– We provide modernization solutions for all makes and models of elevators, escalators, moving walks, and accessibility lifts. From a single hydraulic elevator to high-rise class A commercial office space, our knowledgeable team will provide a solution that fits your budget by leveraging our consultative approach to create custom service plan for your building.
Does Elevated offer emergency services?
Yes! We have emergency response teams for critical situations. Our in-house call center operates 24/7, 365 days with around-the-clock technician support available.
How can I request a service quote from Elevated?
Complete our Contact Us Form and tell us what you need, and our team will be in touch within 24 business hours.
What are the benefits of upgrading my building's analog elevator phone line to cellular data?
Switching to cellular data enhances performance and security and offers significant cost savings, potentially reducing expenses by up to 70% per line. This upgrade is becoming an industry standard for the following reasons: Reduced Downtime Cellular connections are more dependable than analog phone lines, which can be disrupted by aging infrastructure or environmental issues. This stability ensures that the elevator’s emergency communication systems are always operational. Comprehensive Coverage Cellular networks offer broader and more consistent coverage, ensuring elevator passengers can reach emergency services or building management from any location within the building. Enhanced Security Protocols Cellular networks can utilize advanced encryption and security protocols to protect data transmitted between the elevator and monitoring services. This reduces the risk of unauthorized access or tampering with the elevator’s communication systems. Compliance with Regulations As technology evolves, upgrading to cellular technology aligns with the latest demands of newer regulations, including emergency communications and accessibility.
How does door lock monitoring enhance building safety?
Are your maintenance plans flexible?
Yes, we offer complete customizations of service contracts for your building’s needs. Learn more about our Full Maintenance, Standard Maintenance, or Limited Service contract offerings. Get in touch with our team to get a personalized quote that meets your needs.
How does Elevated ensure minimal downtime during repairs
Our technicians are highly trained and equipped to identify and troubleshoot technical challenges. When parts are required, our vast network of suppliers provides the shortest possible delivery time. Our emergency response teams are prepared to handle urgent repairs under challenging conditions an critical situations, ensuring your equipment is back in operation as quickly as possible.
Are your technicians certified?
Yes. Our technicians progress through a 4-year certification program which includes web-based learning, on-the-job training, and knowledge verification. Upon completion of the program, our technicians graduate as CETs (Certified Elevator Technicians), but their education and learning doesn’t stop there. They continue to receive additional internal technical and safety training as well as meeting all continuing educational requirements.